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How to Choose a Septic Tank Maintenance Company

Issues with your septic system can make your home uninhabitable in a matter of minutes. If your system gets backed up, it can make water and sewage overflow from your drains and toilets. To maintain your system in good functional condition, you must hire a well-reputed septic service provider experienced in installing and maintaining septic tanks. Picking an inexperienced company or one that depends on convenient shortcuts can be catastrophic and can even decrease the market value of your property.

Seek referrals.

The best way to search for a skilled contractor is to ask for personal referrals from friends, relatives or neighbors. You can check rating and review websites for local contractors too. Your local authority or health department can even give you a list of prospects in your area.

Do your research.

When you have trimmed down your search to a few prospective companies, research each of them online. Find out whether the company is licensed, registered with your state and adequately insured (workman’s compensation and general liability). Check their website to know their background and experience, and to be aware of the types of septic systems they usually handle. You also want to know if they use modern techniques, practices and equipment. If you have questions about a certain company’s credentials, be sure to call and ask for their license number so you can verify it with your state’s licensing board.

Know what exact services they offer.

If you are in need of a new system installation, inquire about the aftercare that is usually provided. Septic tanks should be emptied regularly – every three to five years, depending on how many people are in the household. The tank and drainage field also require inspection and maintenance every now and then. Ask the company if the installation price already covers aftercare, and what their charges are for emergency work. Find out about any guarantees they may offer on their work and how quickly they will be able to dispatch a technician during such emergencies.

Dig in to know about any hidden charges.

If your septic tank was installed underground, some companies may charge you for digging. If the contractor has to pump the tank over a substantial distance – for example, if your home is on a slope or far from the road where their truck can park – you may also have to pay an additional fee for that.

Compare different quotes.

Ask for a quote from not just a single company but from at least two or three, and then make comparisons. Avoid the cheapest contractor however as you will likely get what you pay for. Comparisons are important because they’re your only way of knowing what you will actually get from every contractor on your list.

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